For residents
Your home, looked afterby people who answer.
Welcome home to Happy Haven Living. Whether something needs fixing or you just have a question about your lease, here's how to reach us and what to expect.
Pay rent, submit maintenance requests and track your account in one place.
Manage your home online, any time.
The Happy Haven Living resident portal is where you can:
- Pay rent and view your balance
- Submit and track maintenance requests
- Review your lease documents
- Update your contact details
Already have an account?
Sign in with the email address on your lease. First time here? Use the portal's registration link to set up access.
Sign in to Resident PortalOpens in a new tab
Getting help
Three simple ways to get things done.
Maintenance requests
Tell us what's wrong and where. Include photos if you can — it helps us send the right person the first time.
Urgent (no heat, water leak, lockout)? Call us.
Lease & account questions
Questions about rent, renewal, move-out or your lease terms — email us and we'll walk you through it.
We reply within one business day.
Neighbourhood concerns
Noise, parking, shared spaces or anything affecting the community — let us know so we can help.
Handled discreetly and respectfully.
What to expect
A clear process, every time you reach out.
- 1
You hear back from a person
Not a form letter — a member of our team who understands the request.
- 2
You get a timeline
We tell you what happens next and roughly when, including for scheduled repairs.
- 3
We follow up
Maintenance work is tracked until it's finished, and we confirm it's resolved with you.
Need something fixed or answered?
Send us the details and we'll take it from there — or call if it's urgent.
Email us
happyhavenliving@gmail.com
Our promise
Safe, well-maintained homes — always